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Go to the shopFAQS
FAQS
Need help or can't find your answer below? You can always reach us via email, live chat, or by visiting our London showroom. Our team is here to provide personal and professional support.
What is Turkish walnut and why do you use it for your tables?
Turkish walnut is a strong and durable hardwood known for its beautiful grain and rich, dark color. We use it to ensure our tables are not only long-lasting but also visually striking.
How durable is a walnut table?
With its dense grain, walnut is a naturally strong wood. With proper care, our walnut tables can last for decades.
How do I care for a walnut table?
Dust regularly, use wood-safe polish, avoid direct heat, and always use coasters or trivets.
What is an epoxy table made of?
Epoxy tables are crafted by combining wood with a cured resin mix, resulting in a glossy, durable, and artistic finish.
How durable is an epoxy table?
Very durable. Epoxy is resistant to water, heat, stains, and scratches.
How do I care for an epoxy table?
Clean with a soft cloth and mild soap. Avoid abrasives to keep the glossy finish intact.
What is Turkish pine and why do you use it?
Turkish pine is durable yet lightweight, perfect for structural furniture needing both strength and ease of movement.
Can I pay with Mastercard, Google Pay, or Apple Pay?
Yes! We accept Mastercard, Google Pay, Apple Pay, and most major payment methods on our secure Shopify store.
Is it safe to pay with my credit card on Shopify?
Absolutely. Shopify uses secure, encrypted servers to process all transactions safely.
How do I assemble the table?
Our tables come with easy-to-install legs. A drill is required. Mount legs within 15 cm of each edge.
Do you deliver the tables?
Yes. We partner with trusted couriers to deliver safely to your doorstep (ground floor).
Is there an additional charge for delivery or assembly?
Yes. Basic delivery is free. Assembly is £70. Extra floors +£20.
What is your delivery time?
In-stock items: 2 weeks (UK). Custom orders: approx. 8 weeks. We keep you updated at every step.
Who are your delivery providers?
We work with Proovia, DPD, DHL, and EVRI.
What if I can't help the driver?
You’ll need someone to assist during delivery. Please plan ahead.
What if I’m not home during delivery?
You can arrange for someone else to receive it or notify us in advance to coordinate another option.
What is your return policy?
You have 14 days to return standard items. Custom/bespoke pieces are non-refundable once shipped. Damage must be reported immediately.